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Floor & tables

The arrivals page

Work the door from one screen — tonight's parties triaged into overdue, due now and later, with late timers, allergy and VIP flags, a tap-to-count arrivals chip and the waitlist underneath.

Updated Aug 24, 2026

The arrivals page is the host stand's view of tonight: every active booking for the day, plus the live waitlist, on one screen that updates in real time.

Triage, not a list

Parties are grouped the way a host actually works the door:

  • Overdue — past their booking time and not seated. Each shows a red "N min late" timer so you know who to call first.
  • Due now — booked within the next 45 minutes.
  • Later today — the rest of the night.
  • Arrived & seated — parties already at a table, kept at the bottom for stragglers.

Typing in the search box narrows every group to matching names — fastest way to find "Henderson, party of 4" while they're standing in front of you.

What each party card shows

The time, the guest's name, a VIP badge, the covers, the assigned table when one is pinned, the booking status, and — never buried — the guest's allergies in a red strip with severity dots. A party where some guests are at the stand and others are still on their way carries a Waiting Party badge. On a phone the time and late timer sit above the name so long names never get cut off.

Checking guests in

Every party carries an Arrived 0/N chip — the booking guest plus any covers without a name. Tap it once per person as they reach the stand (Waiting); once everyone is counted, tap again to walk them to the table (Seated). The chip turns green when the whole party is in. Companions you have linked to a guest record get their own named chip instead, so you can check them in individually. All here marks the entire party as waiting in one tap. Party-level status rolls up from these automatically — see seating a party.

Seating

Seat places the party using the engine's best table. Where AI table suggestions are enabled, the ✨ button proposes a table with its reasoning — one tap seats them there. See the waitlist for the walk-in list below, including the load-balanced Balanced seat option; a wait that has run past its quote turns red so you know who is owed an update.

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