Everything included · never a per-cover fee

One platform for the book, the floor and your guests

Every capability below is included in your plan and reachable through the API. No bolt-ons, no per-cover fees.

Live floor · Harbour & Vine

Online booking

Take reservations on your own turf, not a marketplace.

A branded booking page per venue — party size to confirmed in under a minute, no account needed.
An embeddable widget for your website and Instagram bio, styled to your brand.
Manage, change or cancel from a signed link — no passwords.
Automatic email and SMS confirmations and 24h / 2h reminders — with a calendar invite attached, and diners can confirm by texting back "C".
Bilingual booking page — English and French, with a per-venue default.

The floor everyone shares, updating in real time.

A visual floor designer: drag, resize, rotate; presets for Deuce, Four Top, Booth, Bar Seat and more.
An SVG floor plan that syncs to every device within a second over websockets — never a manual refresh.
Arrivals screen with per-guest chips and derived "waiting party" badges; one-tap seating.
Course tracking through your own venue-configurable sequence, with overdue glows and per-seat allergy cards.

One guest book across every venue in the group.

Preferences, structured allergies (safety-critical, never freetext), tags, VIP flags and full visit history.
Duplicate detection on every guest create, with an explicit merge tool — never a silent merge.
GDPR export and right-to-erasure that anonymizes visits while preserving your analytics.
A regular's allergy and preferences follow them from one location to the next.
Private post-visit feedback lands on the guest profile — never a public review site.
Real spend and lifetime value per guest when your POS is connected (Pro).

Booking rules that match how your room actually runs.

Service periods per weekday, turn-time bands by party size, pacing caps and buffers.
Combinable tables for large parties, computed by a pure, heavily-tested availability engine.
A waitlist with waits predicted from live turn data and automatic table-ready texts.
Fully booked tonight? Diners join the waitlist straight from the booking page.

Run a group without losing the thread.

Venue-scoped roles — owner, manager, host, server, busser — with email invitations and per-venue changes.
An activity log and audit trail across the organization.
A reporting dashboard: covers, no-show and cancellation rates, walk-in vs online, average turn time, with period-over-period deltas.
Demand forecasting on Pro: predicted covers for the next 7 days per venue, with staffing hints.
A printable pre-service briefing: tonight's VIPs, allergies, occasions and big parties on one sheet.
Guest cohort & retention analytics, and CSV export of any reporting range.

A first-class API — the staff app and integrations build on it.

Every action in the UI is reachable via the versioned REST API with Sanctum tokens.
HMAC-signed outbound webhooks and a per-venue POS webhook to drive course and payment status.
POS connectors behind one contract — Square today, more on the same interface.
OpenAPI docs generated from the code.

Empty tables shouldn't be free.

Deposits for large parties on your own Stripe account — auto-refunded when guests cancel far enough ahead, per your window (Pro).
Or card-on-file holds: nothing charged unless the party never shows (Pro).
Reminders diners answer by texting back "C" to confirm.
AI no-show risk badges flag the bookings worth a phone call (Pro).

Advisory only — it never mutates state on its own.

Pre-service guest briefings: "3rd visit, anniversary last time, prefers the window, shellfish allergy."
No-show risk badges from a transparent heuristic, refined by the model when available.
Smart seating suggestions from engine-approved candidates, and natural-language guest search.
Per-organization daily token budgets and per-feature kill switches.

Start free, build your floor, and take a real booking today.