Quote honest waits — and let the line manage itself
Waits are predicted from what's actually happening on your floor, guests join from a QR at the door, and everyone gets a text the moment their table frees up. Nobody hovers at the host stand.
Honest quotes, automatically
- Quoted waits come from live turn data — expected turn minus elapsed on every table that could host the party, plus your bussing buffer.
- Guests get the quote as a range by text when they join ("about 25–35 min"), not a promise that ages badly.
- Hosts see every quote in the floor rail beside how long each party has actually waited.
- Projected free times on every occupied table back the quote up at a glance.
Self-service at the door
- A printable QR poster sends guests to your venue's join page: name, party size, phone — no app, no account.
- Confirmation and position in line on-screen, and an automatic "your table is ready" text when it's time.
- A live "place in line" page — texted with the confirmation — shows parties ahead and flips to "your table is ready", updating by itself.
- New joins appear on the host's rail in under a second over websockets — no refresh.
- Fully booked tonight? Diners can join the waitlist straight from your booking page.
From the list to the table
- Seat from the waitlist with a tap or drag the entry straight onto a table on the live floor.
- A known guest's profile attaches to their waitlist entry, so their allergies and preferences arrive with them.
- Every status change is tracked and auditable, with no-show and abandonment analytics in reporting.
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Common questions
How does TableStack quote wait times?
From live turn data: expected turn minus elapsed time on every table that could host the party, plus the venue's bussing buffer. Guests get the quote as an honest range by text.
Can guests join the TableStack waitlist themselves?
Yes. A QR poster at the door opens the venue's join page — name, party size, phone, no account — and a live place-in-line page shows how many parties are ahead until the table-ready text arrives.
Does TableStack text guests when their table is ready?
Yes. The table-ready text goes out automatically when staff call the party, and the guest's live status page flips to 'Your table is ready' at the same moment.